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Austin, TX, United States
Serving customers in 120+ countries worldwide
24/7 Live Chat · Email Mon–Sun 6am–10pm CT
Live Chat: <2 min · Email: <2 hours · Ticket: <4 hours
We typically reply within 2 hours during business hours.
We're almost always available — here's when each channel is staffed.
Quick answers to the questions we hear most often.
Transferring your domain is simple. Unlock your domain at your current registrar, get the EPP/auth code, then start a transfer in your KloHost dashboard. The process typically takes 5–7 days and your domain stays active throughout.
Hosting accounts are activated instantly after payment. You'll receive your cPanel login details via email within minutes. Your website can be live the same day you sign up.
Yes! All hosting plans come with a 30-day money-back guarantee. If you're not satisfied for any reason, contact our support team within 30 days for a full refund — no questions asked.
Absolutely. You can upgrade your hosting plan at any time from your dashboard. The upgrade is prorated, so you only pay the difference for the remaining billing period. Upgrades are applied instantly with zero downtime.
Yes! KloHost includes free WHOIS privacy protection with every domain registration. Your personal contact information is kept private and replaced with our proxy details in the public WHOIS database.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely with 256-bit SSL encryption.
We're online — typically reply in <2 min